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That make most users spend more time on the websites of these big players rather than others. Why does this happen? Because these eCommerce stores offer the user exactly what he wants. If niche eCommerce businesses want to survive these giants, the best thing they can do is emulate the best practices of these excellent models. The value of an eCommerce, in 2019, is given by the ability of its teams to fully satisfy all the expectations of its visitors who are looking for a simple, fast, convenient and reliable online shopping experience. In this article we will discover. What users expect from an eCommerce site User research.
An overview User research: 9 techniques to understand the user What difficulties can you encounter during user research? User research: an analysis suitable for startups multichannel-ecommerce-guide What users expect from an eCommerce site There are 6 main categories into web designs and development service which we can group user expectations. Let's look at them in more detail. 1. Convenience By convenience we mean the possibility of purchasing under the conditions that the user establishes, when and where he wants, regardless of the type of device and channel used.
Above all, they want to be sure of finding the product they are looking for immediately, without having to wander around the site aimlessly . This is the main feature that must distinguish a physical shopping experience from a virtual one. If the customer goes to the store if he needs the product urgently (but at the same time gives himself the opportunity to take a look at the rest of the goods), in the online store he wants to be sure of not wasting time and ordering within a few minutes what he was looking for. For this reason, eCommerce stores that offer specific information on where the products are located are particularly appreciated.
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发表于 2023-11-7 11:42:12